The Start-up Brand Style Guide Package

No Refund Policy

At ABLE Creative Solutions, we are committed to delivering high-quality services and ensuring client satisfaction. Due to the nature of our work, all sales of our service packages are final. By purchasing any of our packages, you agree to the terms outlined in this No Refund Policy.

Policy Details:

• No Refunds Once Payment is Made:

  • All payments for our packages are non-refundable, including but not limited to deposits, partial payments, and full payments.

• Non-Cancellation After Work Commences:

  • Once work on your project begins, cancellations will not be accepted, and no refunds will be issued.

• Revisions and Scope Adherence:

  • Each package includes a specific number of revision rounds as outlined in the package description. Additional revisions beyond the included scope may incur extra charges.
  • Dissatisfaction with the final product is not eligible for a refund if the work is completed according to the agreed-upon scope and specifications.

• Client Responsibility:

  • It is the client’s responsibility to provide all necessary materials, feedback, and approvals in a timely manner. Delays caused by client inaction or lack of communication will not be grounds for a refund.

• Unforeseen Circumstances:

  • In the rare event that ABLE Creative Solutions is unable to deliver the agreed-upon services due to unforeseen circumstances, we will work with you to find a suitable resolution. However, refunds will not be issued.

Why We Have a No Refund Policy:

• Our packages involve significant time, resources, and effort to deliver customized solutions tailored to your specific needs.
• This policy ensures that we can allocate the necessary time and resources to deliver the highest quality of work for every client.

Important Notes:

• By purchasing any of our packages, you acknowledge and agree to this No Refund Policy.
• If you have any questions or concerns about the services prior to purchase, we encourage you to contact us for clarification.

Shipping and Delivery Information

At ABLE Creatiuve Solutions, our packages are designed to provide high-quality digital services and deliverables. As such, most of our products are delivered electronically unless otherwise specified. Below is our shipping and delivery policy:

1. Delivery Methods

• Digital Deliverables:
  • All files, designs, and completed work included in your package will be delivered electronically via email, file-sharing platforms, or through our client portal.
  • Formats may include PDF, PNG, JPG, or vector files (e.g., AI, SVG) depending on the package specifications.
• Physical Deliverables:
  • If your package includes physical materials (e.g., printed business cards or branded merchandise), shipping details will be confirmed during the project timeline.

2. Shipping Costs and postage

• Digital Services:
  • No shipping costs apply to digital deliverables.
• Physical Goods:
  • Shipping costs for physical materials are calculated based on the delivery location, package weight, and chosen courier service. These costs will be communicated and invoiced separately.

3. Client Responsibilities

• It is the client’s responsibility to provide accurate contact information, email addresses, and shipping addresses to ensure successful delivery.
• Delays or missed deliveries caused by incorrect details will not be our responsibility.